National EMS Week The third week of May is set aside to recognize some heroes among us. It’s National Emergency Medical Services (EMS)Week. It was first observed in 1974 when President Gerald Ford declared the week to acknowledge the crucial work of this critical link in emergency medical care. This is the time when the… Read More »
In the Midst of Chaos
In the Midst of Chaos “In the Midst of Chaos there is opportunity”. This quote by Sun Tzu from ‘The Art of War’ is true in so many ways. We seem to be surrounded these days with the virtues of “smart” work. How to manage that finite resource we call time. As with many things in… Read More »
Work Life Mental Health
Work Life Mental Health Now is a good time to pause and reflect. Each May we recognize Mental Health Awareness Month. This is the month set aside to wipe away stigma about vocalizing personal mental health challenges and issues. Employee mental health has become a workplace topic of increased focus and awareness in recent years. … Read More »
Is Brand Culture a Company Culture
Is Brand Culture a Company Culture Every customer experience is a memory. An impression in the mind that can stick for a minute or a lifetime. A positive experience can result in lasting loyalty. But a poor experience can almost instantly mean the end of a relationship. Brand culture is effectively how a company’s employees live… Read More »
Attrition vs Retention
Attrition vs Retention No matter what industry you are in, it’s normal for employees to come and go. Although similar, employee attrition and retention are not the same but both are important HR Metrics for developing and managing a robust and productive workforce. Attrition and Retention Attrition is the gradual reduction of a workforce as… Read More »
Metaverse vs Human Interaction
Metaverse vs Human Interaction The way we interact with each other seems to be changing at a lighting speed. Through history automation has improved our everyday lives. Interactive voice response was introduced in the 1970s to help customers cut through the wait time and get patched straight through to the relevant person. Then in 1986… Read More »
The Candidate Experience
First impressions matter. The Candidate experience is the result of every interaction the job seeker had with your company throughout the recruitment process, including attracting, sourcing, recruiting, interviewing, hiring, and onboarding. Defining Questions We all know what it’s like to get pressing questions about the candidate experience from the officers of the company. Do we engage… Read More »
Ghosted
Have you been ghosted after an interview? What’s your next step? Consult a psychic? Pull out the Ouija board? Today’s job seekers are complaining about getting “ghosted” by potential employers. Post Interview Ghosted This refers to when a potential employer or hiring manager completely stops communicating with you after your interview. You won’t get email… Read More »
It’s a Fair Chance
Fair chance (or second chance) hiring practices reduce some of the roadblocks that make it difficult for candidates with criminal convictions to get hired. The Fair Chance Act gives candidates with a background who are applying to a federal job the same chance at getting the job as candidates without. Trying to build a life… Read More »
Just Who are They
I think we all know someone that has worked on ‘an assignment’ or did ‘project’ or a ‘gig’. There are tons of people working in different capacities at companies that are not on internal payroll. And these workers have many terms, such as; temps, contract, leased, independent contractors or contingent workers. Whatever they are called… Read More »