HR Future with AI and ChatGPT
Artificial intelligence (AI) has been quietly invading our lives and helping us navigate the complexities of everyday life for years and has undeniably become a necessity in the modern age. Also, AI technology is impacting almost all industries and professions, including HR. In fact McKinsey research highlights that 58% of businesses surveyed confirmed using AI for a least one function in today’s workplace.
Data, Data, Data
A data-driven approach to HR is on the rise and AI is at its core. It is being used to help with decision-making around hiring, talent acquisition, employee performance tracking and management, and HR upskilling. With the emergence of ChatGPT, HR professionals can now have access to a powerful tool that can revolutionize HR activities in ways that weren’t possible before.
AI in HR
There are already many AI-based solutions available within HR like the Applicant Tracking Systems (ATS) and others. But the potential impact of AI in the HR world is only just beginning to be realized. Let’s look at a few areas where Large Language Models (LLMs) like ChatGPT, could make a significant impact on HR-technology in the near future.
Below are just a few examples of HR tasks ChatGPT could perform:
- Creating job descriptions.
- Scanning and screening resumes.
- Compiling interview questions.
- Drafting e-mails to job candidates, including offer letters.
- Helping support diversity and inclusion efforts (DEI)
- Checking HR laws and regulations.
- Streamlining administrative tasks, i.e., reminders, events, and holidays.
- Summarizing research and reports.
- Generating employee surveys.
- Developing personalized career development plans.
- Preparing performance reviews.
- Providing employee self-service.
HR professionals are only just starting to jump on the bandwagon. But the impact it can have on HR activities can be immense. The advent of AI-based solutions in the recruitment landscape is not just a technological leap; it’s a paradigm shift. As we begin this leap, it’s essential to recognize that while AI can streamline and enhance many facets of recruitment, the human element remains irreplaceable.
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