We Got Recruiting Swag – Do You
I’m not talking about a logo’d keychain or coffee mug. I’m talking about how we are on-top of our game in recruiting. Finding top candidates is what we do, all day, every day! Is it challenging – well sure! But it’s our thing.
The Right Experience
Customer experience is the main differentiator. It’s what the customer will remember! People ultimately choose to do business with people they like. And everyone likes someone who is listened to and appreciated.
Surveys
Every customer’s thought and opinion matters. Do you survey directly after a support interaction? We do and it can be easily done by including it right in the support person’s signature line.
Or, if you are communicating via a mobile device you simply text a quick satisfaction survey. You can even put it in a QR code to show how tech savvy and up to date your company is. As you can see our surveys help Cardinal Staffing build a great service model and they help to improve our internal processes. Our surveys also give us a heads-up if our customer is less than happy. We want 10s all the way!
Customer satisfaction scores help customer-facing teams understand where to improve. And seriously, don’t you want to give your front-line team a leg up?
Customer Service Need to Knows
Did you know…
- 90% of customers rate an immediate response as very important when they have a customer service question. 60% of customers define “immediate” as 10 minutes or less.
- 90% of consumers worldwide consider issue resolution as their most crucial customer service concern.
- It takes 12 positive customer experiences to make up for one negative experience!
All experts agree “culture” in a company’s branding landscape is the fundamental structure of the company. A good company culture give workers a happier place to work and a better work-life balance while increasing profits of the organization.
#Culturematters
More than ever company culture is a key factor for the next generation of workers. The Cardinal Culture values input, treating people in a fair positive manner, with honesty and integrity at work and in life. And it shows….. That’s just one of the reasons why Cardinal Staffing Services is an award winning staffing partner year after year. Leading the way since 1994, while balancing work and fun. Cardinal Staffing Services has been recognized by the Toledo Blade for the Top Places to Work for years 2015, 2016, 2017, 2018, 2019,2022 and now 2023.
Delivering Jobs Since 1994!
Cardinal Staffing Services is a place where you can be inspired to reach the goal of your dreams. We are all about empowerment. Treating our customers and candidates with respect, dignity, and appreciation is our core #culture. Sometimes a person just needs to be heard, to be listened to, and given a chance. We make positive decisions every day that impacts our valued clients, candidates, and our community. We can’t wait to hear from you. Contact us today!