Five Tips to Level Up Your Customer Service Skills

Customer service is essential in any role that interacts with members of the public. Whenever you answer the phone or deliver an order, you are acting as the face of the company to that particular customer or prospect. The way you handle customers will partly determine whether they do business with your company in the… Read More »

Three Signs a Career in Recruiting is Right For You

Have you ever thought about working in the recruiting industry? It can be highly rewarding work for those who have a natural affinity for helping people. Let’s take a look at a few characteristics that show you would be a great fit. A Passion for Making a Difference Recruiters specialize in finding people jobs. But… Read More »

Empathy in the Workplace

Empathy in the Workplace Empathy in the Workplace will increase retention and productivity.  Empathetic leadership is  having the ability to understand the needs of others.  As well as being aware of their feelings and thoughts. Unfortunately, it has long been a soft skill that’s overlooked as a performance indicator.  however,  today’s successful leaders must be more… Read More »