Metaverse vs Human Interaction
The way we interact with each other seems to be changing at a lighting speed. Through history automation has improved our everyday lives. Interactive voice response was introduced in the 1970s to help customers cut through the wait time and get patched straight through to the relevant person. Then in 1986 computerized points-of-sale became mainstream. So is it Metaverse vs human interaction now? Are we moving at lightning speed into a metaverse way of life. And are we loosing human interactions?
Humans have the Edge
Are chatbots poised to take over and edge humans out? Bots can help with customer service type questions more efficiently BUT what it lacks is that uniquely human ability to cater to individual situations and needs. A person who is good at their job understands when to adjust, and the subtleties that are required. There’s nothing like real human interaction. That’s just a fact!
Used Daily
Most of us encounter Artificial Intelligence (AI) in some way in our daily life. From the moment we wake up to check our smartphone or watching another Netflix recommended movie, AI has quickly made its way into our everyday lives.
Difference between a chatbot and a robot
Like a robot, these devices are designed to automate the actions that take up human time and energy. The difference is that a bot can be made entirely out of software, with no physical hardware at all. ChatGPT is an AI Chatbot developed by Open AI and is a language-based model that ‘fine-tunes’ for human interaction in a conversational manner.
Eliminates Biases
What’s needed is consistent and thoughtful human design, feedback, and interaction so we can build AI that is viable, reliable, useful, and that eliminates biases in the long term. And most important, that can work alongside humans rather than sweep them aside. There are countless tasks that require human judgement, empathy, expertise, experience, decision-making and skill that cannot simply be outsourced to an AI or an app!
Human Interaction
Whether a smile in passing, an touch, an open ear or a lingering conversation, shared moments bring vibrancy to our lives. No matter your love language, enneagram personality, or place on the introvert/extrovert scale, human interaction is a necessity for all.
As the use of artificial intelligence and its applications continue to spread, one of the biggest question is whether people will be better off than they are today. Or are we slowly letting go of humanity and replacing it with bits and pieces of code.
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