Know-Like-Trust-Value-Refer Everyone wants to be known for providing excellent customer service and it is a key differentiator. We have all heard, “People do business with people they know, like and trust.” Well, I say it is fundamentally incorrect. I think the truth is, people do business with people they know, like, trust, and VALUE. … Read More »
Tag: Customer service
Business Trends in 2023
Business Trends in 2023 Customer expectations and behaviors have shifted radically, rapidly, and permanently. Business trends in 2023 will have huge challenges. Companies have undergone an incredible amount of change over the past few years. And it is not about to slow down in 2023. Today’s Challenges Businesses will have to deal with the after-effects… Read More »